Customer Testimonials

My experience with Mi’Cel was outstanding from start to finish. He took the time to ask the right questions, truly listened to our needs, and guided us through the process of purchasing not just one—but two vehicles. His professionalism, product knowledge, and no-pressure approach made the entire experience smooth and stress-free. Mi’Cel made sure we were comfortable and confident every step of the way. If you’re looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend asking for Mi’Cel. He exceeded our expectations and made what could have been ... Read More

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Google - Jul 19, 2025

My experience with Mi’Cel was outstanding from start to finish. He took the time to ask the right questions, truly listened to our needs, and guided us through the process of purchasing not just one—but two vehicles. His professionalism, product knowledge, and no-pressure approach made the entire experience smooth and stress-free. Mi’Cel made sure we were comfortable and confident every step of the way. If you’re looking for someone who genuinely cares about helping you find the right vehicle, I highly recommend asking for Mi’Cel. He exceeded our expectations and made what could have been a hectic process feel easy and even enjoyable. Thanks again, Mi’Cel—you knocked it out of the park!

Had a great experience purchasing with Carl Gettis! He made the process easy and worked with me to get me into the vehicle I wanted.

Alex was very professional and helpful in our car shopping experience

Camal he always so funny …nice job 👍him and his wife.. always doing good service..

Brandon Ser Voss was amazing. Kind and helpful. He worked with us. Joshua Martinez is always awesome as well. Clement is blessed with a FABULOUS team!

Brandon was kind and patient and got us good deal

Perfect. Great to work with. Very happy

My experience was absolutely wonderful! Camal went above and beyond to make it possible to obtain the vehicle i desired.

Easy experience. Made buying a car Fun.

Carl was very friendly and answered every question that I had for him and gave me the best deal to insure a great purchase.

Brandon was awesome!!

He was great!

Carl was great to work with at every turn. He explained everything to us with ZERO confusion or double talk. I’d buy another Ford from him in an instant.

Overall good experience. Kind of disappointed that they put me over budget for a car. But friendly customer service.

Carl did a great job and was extremely personable. He worked with the budget I had in mind to get me the truck I wanted. I would highly recommend using him at Clement Ford.

Absolutely Regret This Purchase – Repeated Transmission Failures and Poor Service I purchased my 2020 Ford Explorer brand new, and within just 6 months the transmission failed and had to be replaced under warranty. At 99,000 miles, it failed again, but this time the dealership misdiagnosed the issue, charged me $1,256.35 for an unnecessary axle/actuator repair, and only later admitted it was actually the transmission again. Despite their service director and team acknowledging the mistake and promising a refund, I’ve received no follow-up, no refund, and no accountability. The entire ownership experience has been riddled with mechanical issues and poor customer service. I ... Read More

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DealerRater - Jul 11, 2025

Absolutely Regret This Purchase – Repeated Transmission Failures and Poor Service I purchased my 2020 Ford Explorer brand new, and within just 6 months the transmission failed and had to be replaced under warranty. At 99,000 miles, it failed again, but this time the dealership misdiagnosed the issue, charged me $1,256.35 for an unnecessary axle/actuator repair, and only later admitted it was actually the transmission again. Despite their service director and team acknowledging the mistake and promising a refund, I’ve received no follow-up, no refund, and no accountability. The entire ownership experience has been riddled with mechanical issues and poor customer service. I would never recommend this vehicle or this dealership. Buyers beware — especially if you're depending on your vehicle for safety and reliability.

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Came in to see Jordan but he was off. Alexander was my sales associate and got me what I wanted and then some. Came in for a Maverick XL or XLT and left with a Lariat. More than I needed but a beautiful ride that is ready for wherever I take her and all under budget thanks to employee pricing and a loyalty discount. Thanks for helping me find my new ride Alex!!!

Alex was great

Micele at Clement Ford did a great job! He was knowledgeable and excited to share the bells and whistles with me.

Carl with Clement Ford was the absolute biggest blessing we could have asked for. He went above and beyond for us, was there every step of the way, he stayed in touch and explained everything. Any questions we had he answered. He even came in on his vacation to end the deal with us. We will definitely be coming back just to have Carl help us! Can’t say enough great things.

I just purchased a ford maverick. Alex was my sales rep and he was very knowledgeable about the truck I purchased. He made sure i got the best deal I asked for. He showed me all the features and how they workHe explained every detail about the truck and also help me set up my ford pass and explain how to use it on my cell phone. He was very polite and courteous. He was not a pushy sales person trying to force a sale. He listened to what I wanted and he delivered. That's a big plus for ... Read More

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Google - Jul 1, 2025

I just purchased a ford maverick. Alex was my sales rep and he was very knowledgeable about the truck I purchased. He made sure i got the best deal I asked for. He showed me all the features and how they workHe explained every detail about the truck and also help me set up my ford pass and explain how to use it on my cell phone. He was very polite and courteous. He was not a pushy sales person trying to force a sale. He listened to what I wanted and he delivered. That's a big plus for Me. Also Sean the finance was very knowledgeable gave me nice perks on what I need on the truck. I had a great experience at Clement Ford and I'm happy with the purchased of my new Ford maverick

Jordan did a tremendous job for me and fiancé! I usually hate buying cars because of the time frame and salesmen that just want a sale! I truly believe that Jordan was there to help rather than make a sale!

Ty was very nice and very engaging.

Alex was prompt on getting the deal put together and the financing gentleman was on top of it. Definitely would go back.

Go brandon! Great help getting us in a new truck

(Translated by Google) Thank you Camal for serving us in such a good way, you are a very good salesman. (Original) Gracias Camal por a tendernos de muy buena manera eres muy buen vendedor.

(Translated by Google) Thank you, Camal Salem. Very good service. Answers all your questions. (Original) Gracias Camal Salem Muy buena atención Responde todas tus dudas

Buying my truck was an easy and comfortable experience. Alex was extremely helpful in answering all my questions. Highly recommend!

Brandon and his Manager went out of their way to make sure I was able to find a car short notice and in my price range. They found a better car for me than anticipated and were able to bring it in on budget.

Very excellent customer service was fast and super friendly!

(Translated by Google) Thank you Camal Salem for your great help. God bless you greatly. (Original) Gracias Camal Salem por tu gran ayuda Dios te bendiga grandemente 🙏🏻

(Translated by Google) Excellent service, thank you very much!!!! (Original) Exelente trato, muchas gracias!!!!

Absolutely loved working with Carl. He was beyond FANTASTIC. This man really worked with me to get my daughter into her “new to her” new car. I will positively reach out to Carl again for my next vehicle. The man even came in on his day off cause it was the only day we had available to come. That’s more than just selling a car… he truly took care of us from start to finish. THANKS AGAIN CARL

I was about to give up on ford after the way Suntrup was to me! I figured try one more place because I was a loyal customer .. So I set it up and they were amazing! Picked it up and did service and also fixed a tough recall! Then they used my ford rewards that I was not sure what I had.. Very much appreciate the honest , friendly , and over all great experience! Good communication I will be using them from on now..

Great experience working with Brandon.

I appreciate my salesman Brandon for the relationship he created. I will buy another car with Brandon and Clement

Brandon was amazing! He really worked to make sure we got what we were looking for and got the deal we wanted. We are so happy with our new Escape!

Wonderful experience. Brandon took so much time to help us out! Definitely recommend!

Worked with Alex for my first ever car purchase. He was extremely helpful and talked me through the process. He also made sure I was taken care of through the entire process and followed up to make sure I was still enjoying my new bronco sport. Very pleased with the level of service and professionalism across the board.

Carl was great he helped me get a vehicle super smooth!

As soon as me and my wife got on the lot, Carl came out to greet us. Carl's personality and conversation made us feel comfortable right away and we felt we could trust him in helping us choose us a car. He was very knowledgeable about the vehicles we was interested in. He was probably the best salesperson that we have ever encountered. Thanks Carl G.

Ty was excellent. Very helpful and friendly. You should definitely ask for Ty if you’re looking to by a new vehicle.

Jordan was the best and most handsome sales person ever. Orlando was the best Sales manager ever!!!! Highly recommend

Jordan and Orlando were amazing and very helpful throughout the whole process.

Truly a pleasure to meet you and your team. Thank you for doing honest business.

My husband and I worked with Brandon to buy our brand new Ford Explorer and we had a wonderful experience! Even when dealing with issues in other departments he truly cares about his customers and our business. Highly recommend working with Brandon to buy your new or used vehicle! We will be sure to always ask for him as we get other vehicles in the future.

Mi’cele gave us a wonderful experience getting a new vehicle at clement ford.

(Translated by Google) Thank you for the treatment you gave us and your great help!! Recommended to 💯 (Original) Gracias por el trato que nos dio y su gran ayuda !! Recomendado al 💯

I have bought several vehicles here and I bring my family and friends to buy their cars here. I will NM keep coming back and recommending them go everyone I know.

I had previously written a review about my experience at Clement, buying a Bronco and being told by 2 sales associates that it came with a hard and soft top, only to find out later that I had been misinformed. Randy, the sales manager, replied that in a post (not by phone or in person) that "he was sorry for the misunderstanding." There was no misunderstanding on my part! I was told by the sales representatives at the time of purchase that the vehicle came with a soft top. I understood it very clearly as I had been shopping ... Read More

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DealerRater - Jun 18, 2025

I had previously written a review about my experience at Clement, buying a Bronco and being told by 2 sales associates that it came with a hard and soft top, only to find out later that I had been misinformed. Randy, the sales manager, replied that in a post (not by phone or in person) that "he was sorry for the misunderstanding." There was no misunderstanding on my part! I was told by the sales representatives at the time of purchase that the vehicle came with a soft top. I understood it very clearly as I had been shopping for Broncos for a few months and most of them come with both tops. Randy also advised that the window sticker on the vehicle clearly outlines the features included. It should be noted that if you go to the dealership, the windows on the vehicles are tinted and you cannot see anything, including the price or options on the sticker, which is why the question was asked by me....2 x. There was no follow up call by the associate or manager as to what they would do to rectify the situation. Thru an online review he posted "We're sorry for any confusion this caused and understand your frustration. I'm working closely with our team to ensure that everyone is properly trained and can clearly explain vehicle features in the future." H OW DOES THAT HELP ME or RECTIFY THE SITUATION? I'm not sure if it is improper training or just pushing to sell a vehicle and telling the customer what they want to hear and NOT STANDING BY WHAT THEY SAID. What horrible customer service. I purchased a $60,000 vehicle from them and that is what I get??? Not an offer to provide a soft top or even split the cost? I will continue to post on every forum possible advising customers to be wary of shopping at Clement Ford as they do NOT stand by what they tell you when you're buying a vehicle.

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Highly recommend Clement Ford

I'll preface this by saying I have a strong dislike of buying expensive things from folks who get commissions. That said, Clement has always seemed pretty straightforward. Over the years I've lived here I've looked at a variety of vehicles and never felt overly pressured into anything. Once I finally decided to buy something I went in with an idea of what I needed and my sales associate, Jordan, listened and helped me find a few options in different price ranges that would meet my needs. He took the time to do multiple test drives with me ... Read More

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Google - Jun 17, 2025

I'll preface this by saying I have a strong dislike of buying expensive things from folks who get commissions. That said, Clement has always seemed pretty straightforward. Over the years I've lived here I've looked at a variety of vehicles and never felt overly pressured into anything. Once I finally decided to buy something I went in with an idea of what I needed and my sales associate, Jordan, listened and helped me find a few options in different price ranges that would meet my needs. He took the time to do multiple test drives with me to make sure I was happy with each vehicle and figure out what I didn't like so we could tailor the need down to the right one. He also didn't try to drag me back inside after my first visit when I said I needed to go discuss it with my wife first. When I came back in to do the purchase he made everything as smooth as one could hope at a dealer. My only complaint would be with Ford themselves who advertise things with a ton of fine print but Jordan and Sean, the finance guy, were able to help navigate all the fine print and figure out the best path forward. Jordan also took the time to get me set up for my first service appointment and introduced me to the service advisors so I knew where to go in a few months when it's time for the first check up. I hope I dont need a new vehicle for a while, but if I do or anyone I know does and they are looking for a Ford I'll bring them by here. Do I like buying expensive stuff now? No, but if I had to do it again I would want to do it with folks like Clement who make it understandable and listen to what you're looking for.

The staff was very friendly and transparent when I went to purchase my challenge. Ty was the salesman that worked with me over the phone. I was in and out within an hour and a half, everything we discussed prior was already taken care of. If you’re in the market for a new vehicle be sure to stop here or you’ll be missing out on a great selection of vehicles. Thanks again clement ford and staff!

The hole team was helpful and easy to work with

Brandon was super! He helped me get the deal I wanted and get the deal done quickly. He is super kind, and a genuine person to work with. Thank you Brandon!!

Carl did amazing, would recommend going back there again 🙂

(Translated by Google) Wonderful! Camal Salem helped us very clearly in every aspect. (Original) Maravilhosa! Camal Salem nos ajudou de maneira muita clara em todos os aspectos.

(Translated by Google) Thank you very much Blanca and Camal Salem 🙂 (Original) Muchas gracias Blanca y Camal Salem 🙂

Highly recommend Alex. Working with him was super easy. I was in and out with exactly what I wanted . Easiest car buying experience ever !

From start to finish I was pleased. Calm atmosphere , very nice and did everything to make sure I got into my favorite car. Carl was amazing and helped me from start to finish. Very knowledgeable of the cars and the ins and outs. Ty Clement I will be back

I lost my wallet and a service tech held on to it until I came back. The service was friendly and fast. I highly recommend Clement Ford.

Great communication and professional service!

Great service!!

Brandon was very nice. The whole experience was much better than other experiences we have had at other dealers. Very thorough and understanding.

Jordan helped us out today looking at the F-150 truck. The sales team made us feel welcomed and were incredibly knowledgeable about the vehicles they selling. There was a huge inventory available and I’m sure that we will be back!

(Translated by Google) Excellent service (Original) Excelente servicio