Customer Testimonials

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Google Mar 20, 2025

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Google Mar 20, 2025

Good people!

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Google Mar 20, 2025

I recently found myself in the market for a new vehicle, but before I could trade in or sell my old one, it needed some repairs. I reached out to Shane in the collision repair department to assess my 2013 Ford Explorer and see what needed to be fixed. Shane and his team went above and beyond to help me with several issues that had arisen after an accident a few years ago. Despite a previous repair job from another company, which had left me with warning signs, Shane’s team quickly took care of everything. They made the process incredibly ...

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Google Mar 20, 2025

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Google Mar 20, 2025

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Google Mar 20, 2025

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Google Mar 20, 2025

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Google Mar 20, 2025

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Google Mar 19, 2025

Great Experience! Carl was so nice and got us into something we love

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Google Mar 19, 2025

If you want a new vehicle talk to Jim at clement Ford in O'Fallon Missouri. He is very helpful and he doesn't bulls**t you. Hassle free easy transaction. I was there for close to four hours but it flew by. Jim kept the kids entertained while still being professional and taking care of business. Thanks Jim! Thanks Clement!

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Google Mar 17, 2025

Carl was fantastic and helpful! 10/10 would buy another car from him!

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Google Mar 16, 2025

Camal.was great! So easy! The rest of the staff, management greeted me as well.

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Google Mar 15, 2025

New to the area and this was my 1st time at Clement Ford. Appointment was on time and my vehicle service was completed while I waited. Service rep kept me informed and answered any questions I had. I would recommend this dealership to anyone needing their Ford serviced.

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Google Mar 14, 2025

Absolutely Thrilled with My 2024 Ford Maverick! I recently purchased a 2024 Ford Maverick XLT from Clement Ford O’Fallon, and I couldn’t be happier with my experience! From start to finish, the process was smooth, professional, and stress-free. A huge shoutout to Alexander, my sales associate, who went above and beyond to make sure I got exactly what I wanted. He was knowledgeable, patient, and never pressured me—just honest and helpful every step of the way. The team at Clement Ford made everything easy, from financing to final delivery. If you’re in the market for a new vehicle, ...

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Google Mar 13, 2025

Salesman wasn't prepared after waiting 30 minutes to go on a test drive

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Google Mar 13, 2025

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Google Mar 13, 2025

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Google Mar 13, 2025

Brandon as well as the entire staff was helpful and energetic through the entire process. I can be very picky but his patience allowed me to get the exact car that i wanted and I could t be happier with the purchase. Thanks Brandon!!

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Google Mar 13, 2025

(Translated by Google) Your attention is very kind. Very responsible and professional. (Original) Muy amable su atención . Muy responsable y profesional .

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Google Mar 13, 2025

Great experience with Jim Fox and the team

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Google Mar 13, 2025

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Google Mar 12, 2025

Brandon gave us exceptional service. He was responsive, knowledgeable and very easy to work with. I would 100% recommend him for all if your Ford needs.

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Google Mar 9, 2025

Service was great! Actually came to the house for a recall isssue and took care of it in 20 minutes. Fast, Easy, Convenient!

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Google Mar 8, 2025

I purchased a new Ford Explorer from Clement Ford. The experience was quite positive. Their sales associate, Alex, was professional and responsive.

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Google Mar 8, 2025

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Google Mar 8, 2025

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Google Mar 7, 2025

Carl delivered Excellent customer service, was very professional and was able to provide an Amazing offer on a brand new vehicle!! Ask for Carl and tell him Butta sent you 😉

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Facebook Mar 7, 2025

Service department has never let me down

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Google Mar 6, 2025

Easy to work with and out the door in reasonable time.

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Google Mar 6, 2025

Brandon Ser Voss was great! He walked me through the entire buying process! Thank you Clement Ford.

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Google Mar 6, 2025

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Google Mar 6, 2025

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Google Mar 6, 2025

Very pleased with Samori and delivering upfront straight forward information. A pleasure to work with, without hassle.

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Google Mar 5, 2025

(Translated by Google) It was excellent service (Original) Fue excelente servicio

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Google Mar 4, 2025

Best Ford dealer in all of Missouri. I hunted for my Maverick for months and met with multiple dealers in my search. Brandon at Clement was by far the easiest to work with. Clement has a great team and they work together to get buyers in the right vehicle for the right price. Shout out to Shawn and Joshua who also helped make this happen for us. Thank you Clement, you all rock!!

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Google Mar 4, 2025

Jay Atiq was great to work with! I would recommend working with him and Clement Ford anytime.

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Google Mar 4, 2025

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Google Mar 4, 2025

Jay did a great job. He is new; however, I would not have known it based on his performance. I appreciated his great customer service and making the experience personalized.

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Google Mar 4, 2025

Jordan did great.He really took interest into what i was looking for.Great salesman,i will recommend him.

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Google Mar 3, 2025

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Google Mar 3, 2025

He made the process with the purchase of my new car easier than ever. Very quick when we into details and was honest about everything, getting directly into prices and helping me pick the best option and what works for me.

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Google Mar 2, 2025

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Google Mar 2, 2025

Truly an excellent buying experience

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Google Mar 2, 2025

Great business

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Google Mar 2, 2025

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Google Mar 2, 2025

Carl Gettis was great to us, did not push to get the sale, and was extremely personable and kind.

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Google Mar 1, 2025

Jordan was very friendly and an asset to the team. Would recommend him for future purchases.

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Google Mar 1, 2025

Awesome place awesome people

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Google Mar 1, 2025

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Google Mar 1, 2025

Very courteous service advisor. Quick service, and didn’t try to sell me any un needed services. There always trying to please the customer, whether it’s sales or service. Top notch dealership.

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Google Mar 1, 2025

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Google Mar 1, 2025

We were happy with our experience at Clement Ford. We found a vehicle that meets our needs and budget. There were a couple unexpected turns during our experience, but our salesperson handled it with ease.

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Google Mar 1, 2025

The Clement Team did a nice job from start to finish of the buying process.

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Google Mar 1, 2025

We worked with Samori Hall, he was very helpful throughout our entire visit at Clement Ford. The staff at the store, including Samori helped explain away all of our concerns. Would recommend anyone looking to purchase a new vehicle go meet with Samori

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Google Feb 28, 2025

Carl gettis was my salesman and the general manager went above and beyond to give me the ford of my drezms

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Google Feb 28, 2025

Carl and the managers at Clement were amazing! Great service!

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Google Feb 28, 2025

The Clemons test drive/purchase process was straightforward. The entire process was completed in about 3 hours (2/3 of that time was test drive) with spouses signatures needed the following day. Brandon did a great job streamlining the experience. I will definitely call on Brandon for future car needs. I will also recommend that friends and family patronize Clemons Ford and ask for Brandon….. they will not be disappointed! Jerome Reynolds 2-27-25.

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Google Feb 28, 2025

Before arriving at Clement Ford, my wife and I went to another dealership in Sullivan Mo to get a 2023 Bronco Wildtrak since it had low mileage and a great price. After we were there for 2 plus hours and ready to sign the paperwork, they claimed someone had made a deposit 30 minutes before we arrived and they couldn't sell us the car. They tried the bait and switch routine but we weren't falling for it and left very disappointed and because we drove an hour to get there. As we were on our way home my wife found a ...

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Google Feb 28, 2025

I came in not knowing much about buying cars, but associate Jordan Barnes helped me out! He was easy to talk to and very understanding!

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Google Feb 28, 2025

Bought a truck in less than 2 hours. Was shopping for a truck due to an accident and had never been to Clement Ford before. The building is super clean and well maintained. The staff was friendly and approachable upon entry. I was approached by Carl from sales and told him about the truck I was interested in, he had it brought up and showed me around the vehicle before I took it for a test drive. It was a quick sale. Carl and Steve made getting all the paperwork done a piece of cake. The purchase was an all around ...

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Google Feb 28, 2025

Jordan met with me and showed me a Bronco and was very friendly and professional 10/10

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Google Feb 28, 2025

I am truly amazed at how professional jordan was

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Google Feb 28, 2025

WOW! WOW! WOW! Jordan was just FANTASTIC!!!

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Google Feb 28, 2025

Jordan Barnes is your guy!! truly a standup guy who makes every process smooth as butter.

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Google Feb 28, 2025

Met Jordan on just the right day. He gave me all the information I could have ever asked for. Also he was really polite and straightforward too.

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Google Feb 27, 2025

Jordan is super helpful and got me right!

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Google Feb 27, 2025

Jordan Barnes is one of the best salesman!

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Google Feb 27, 2025

Jordan Barnes was extremely professional, attentive, and patient to my questions. Very upbeat personality, would absolutely recommend seeing him if you go here!

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Google Feb 27, 2025

I usually don’t like shopping for cars but Jordan made it very easy for me. He helped me find exactly what I was looking for as simply as possible. Next time I shop for a car I will definitely be coming back to him!!

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Google Feb 27, 2025

Working with Jordan Barnes was a amazing experience, he was very professional.

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Google Feb 27, 2025

Jordan is a fantastic, trustworthy young man that will help you find the best car for your lifestyle. He will make your car buying experience a good time!

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Google Feb 27, 2025

I recently had the pleasure of working with Jordan at the car dealership, and I can't recommend him highly enough. From the moment I walked in, Jordan made me feel welcome and comfortable. He took the time to understand my needs and preferences, and his knowledge about the cars was impressive. Jordan was patient, answered all my questions, and never made me feel rushed or pressured. He guided me through the entire process smoothly and professionally. Thanks to Jordan, I drove away with a car that I absolutely love. If you're looking for a trustworthy and friendly car ...

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Google Feb 27, 2025

Went here the other day and was helped by a younger guy named Jordan. He was very knowledgeable and helpful. Would recommend everyone to come here if you are in the market for a car.

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Google Feb 27, 2025

Working with Jordan was a pleasure. He provided a great experience! He was very knowledgeable.

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Google Feb 27, 2025

Jordan was such a great help. He was super enthusiastic and was very kind.

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Google Feb 27, 2025

Jordan was such a good help! He’s so kind!

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Google Feb 27, 2025

Jordan was very polite, professional, and knowledgeable. I can’t recommend working with him enough, definitely ask for Jordan when you get there.

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Google Feb 27, 2025

I went to ford clement and a young man named Jordan Barnes helped me find a work truck for our business. I can’t explain how great this kid was, he answered all my questions and got me the best truck for my work. 100% recommend

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Google Feb 27, 2025

Their service department is top-notch. We recently moved back here from the Boston area. The ones in the Boston area can learn a few things about customer service from Clement Ford. My service advisor, Emilio, is a great guy. Friendly, trustworthy, and seems to care about his customers. The technician that worked on our car (Ford Edge 2024) Brent was helpful as well. He is knowledgeable and honest. Emilio and Brent deserve a gold star. When we buy another car in the future and service our car, we will be going only to Clement Ford. I am hoping that the owner ...

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Google Feb 27, 2025

Dawson was very helpful!

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Google Feb 27, 2025

Dawson was amazing

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Google Feb 27, 2025

been dealing with a ford lightning charging issue for over a year. met with jason the service manager yesterday. I walked away feeling assured that he would do everything in his power to help make it right.

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Google Feb 27, 2025

Working with Jordan was amazing! He was very kind!

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Google Feb 27, 2025

I loved working with Jordan because he was fun and easy to work with!

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Google Feb 27, 2025

Working with Jordan was a pleasure! provided me and my family an experience I’ll never forget.

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Google Feb 27, 2025

Could not have had a better experience, most helpful gentleman. Told him what I was looking for and he made it happen. Thank you Alex micklewright

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Google Feb 27, 2025

Jordan was very professional and open. Lots of information explained and answered any questions I had

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Google Feb 27, 2025

Glen Randles in Parts was exceptional in customer service. My Ford Explorer has a recall and he connected with the body shop and the parts. Contacted us in the time frame he said he would after investigating the parts and repair. Absolutely the best service we’ve had! 5 Stars!

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Google Feb 25, 2025

Excellent service!!

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Google Feb 25, 2025

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Google Feb 25, 2025

Jordan was amazing

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Google Feb 25, 2025

I had very great service experience today! I was in urgent for oil change on my vehicles and they were busy with many other vehicles. However they understood my circumstance and work on my vehicles as soon as possible. They are really best people to work with! Thank you so much for your kindness!

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Google Feb 23, 2025

Very nice And informative. Was able to help me get into a car that I need.

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Google Feb 23, 2025

We had a wonderful experience with the BEST salesperson Brandon. He answered all our questions and was extremely friendly!

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Google Feb 23, 2025

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Google Feb 22, 2025

Ty went above and beyond to make my process very smooth and easy. Customer service was outstanding and the staff were very welcoming to everyone who came through the doors.

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Google Feb 22, 2025

Brandon Ser Voss took great care of me, from start to finish. I came from way out of state. I previously had a Kia Forte, and came to purchase another one. Thank you for making this as smooth as possible!

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Google Feb 22, 2025

. Just wow an amazing sales man great customer service I love my vehicle I am very satisfied.

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Google Feb 22, 2025

It was an easy and smooth process working with Alex in sales and Sean in finance

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Google Feb 21, 2025


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