Mi’cele gave us a wonderful experience getting a new vehicle at clement ford.

(Translated by Google) Thank you for the treatment you gave us and your great help!! Recommended to 💯 (Original) Gracias por el trato que nos dio y su gran ayuda !! Recomendado al 💯

I have bought several vehicles here and I bring my family and friends to buy their cars here. I will NM keep coming back and recommending them go everyone I know.

I had previously written a review about my experience at Clement, buying a Bronco and being told by 2 sales associates that it came with a hard and soft top, only to find out later that I had been misinformed. Randy, the sales manager, replied that in a post (not by phone or in person) that "he was sorry for the misunderstanding." There was no misunderstanding on my part! I was told by the sales representatives at the time of purchase that the vehicle came with a soft top. I understood it very clearly as I had been shopping for Broncos for a few months and most of them come with both tops. Randy also advised that the window sticker on the vehicle clearly outlines the features included. It should be noted that if you go to the dealership, the windows on the vehicles are tinted and you cannot see anything, including the price or options on the sticker, which is why the question was asked by me....2 x. There was no follow up call by the associate or manager as to what they would do to rectify the situation. Thru an online review he posted "We're sorry for any confusion this caused and understand your frustration. I'm working closely with our team to ensure that everyone is properly trained and can clearly explain vehicle features in the future." H OW DOES THAT HELP ME or RECTIFY THE SITUATION? I'm not sure if it is improper training or just pushing to sell a vehicle and telling the customer what they want to hear and NOT STANDING BY WHAT THEY SAID. What horrible customer service. I purchased a $60,000 vehicle from them and that is what I get??? Not an offer to provide a soft top or even split the cost? I will continue to post on every forum possible advising customers to be wary of shopping at Clement Ford as they do NOT stand by what they tell you when you're buying a vehicle.

Highly recommend Clement Ford

I'll preface this by saying I have a strong dislike of buying expensive things from folks who get commissions. That said, Clement has always seemed pretty straightforward. Over the years I've lived here I've looked at a variety of vehicles and never felt overly pressured into anything. Once I finally decided to buy something I went in with an idea of what I needed and my sales associate, Jordan, listened and helped me find a few options in different price ranges that would meet my needs. He took the time to do multiple test drives with me to make sure I was happy with each vehicle and figure out what I didn't like so we could tailor the need down to the right one. He also didn't try to drag me back inside after my first visit when I said I needed to go discuss it with my wife first. When I came back in to do the purchase he made everything as smooth as one could hope at a dealer. My only complaint would be with Ford themselves who advertise things with a ton of fine print but Jordan and Sean, the finance guy, were able to help navigate all the fine print and figure out the best path forward. Jordan also took the time to get me set up for my first service appointment and introduced me to the service advisors so I knew where to go in a few months when it's time for the first check up. I hope I dont need a new vehicle for a while, but if I do or anyone I know does and they are looking for a Ford I'll bring them by here. Do I like buying expensive stuff now? No, but if I had to do it again I would want to do it with folks like Clement who make it understandable and listen to what you're looking for.

The staff was very friendly and transparent when I went to purchase my challenge. Ty was the salesman that worked with me over the phone. I was in and out within an hour and a half, everything we discussed prior was already taken care of. If you’re in the market for a new vehicle be sure to stop here or you’ll be missing out on a great selection of vehicles. Thanks again clement ford and staff!

The hole team was helpful and easy to work with

Brandon was super! He helped me get the deal I wanted and get the deal done quickly. He is super kind, and a genuine person to work with. Thank you Brandon!!

Carl did amazing, would recommend going back there again 🙂

(Translated by Google) Wonderful! Camal Salem helped us very clearly in every aspect. (Original) Maravilhosa! Camal Salem nos ajudou de maneira muita clara em todos os aspectos.